Art. 1 BOOKING A deposit of 40 % is required to secure a property. No contract with Loft conchiglia will be entered into until the Booking form and deposit have been received. We reserve the right to refuse a booking without giving a reason. It is understood that this contract is valid from the acceptance of the booking to the end of your stay. Art. 2 PAYMENT OF THE BALANCE The balance must be paid at least 30 days before arrival in Tuscany. If the balance is not received by us we shall be entitled to cancel the booking without prejudice to our claim for cancellation charge and to retain the deposit. For bookings made within 30 days of the arrival date you will be required to pay the full cost of your stay at the time of booking. Art. 3 CANCELLATION BY YOU If you cancel all or any part of the booking, or the booking is cancelled by loft conchiglia due to non-payment, we shall be entitled to the following percentage of the rental cost: From Acceptance of booking, Up to 20 days prior to arrival date 40% Less than 20 days before your arrival date 100 % Any cancellation must be received by Loft conchiglia in writing. Art. 4 NUMBER OF PERSONS Only those persons listed on the BOOKING FORM may use the property. The number of people must not exceed the number of beds indicated in the property list. Additional guests may only be accommodated in the property with the permission of the owner of the property and if possible he may add additional beds. This is totally at the discretion of the owner. Should the owner find any violation to this clause it is totally at his discretion to ask you to leave the house without compensation. Art. 5 EXTRAS All extra are specified on the property listing and are either payable in local currency on arrival or during tour stay. Any extras will be itemised separately at the end of your stay. If you wish to partake of any additional activities please give us as much notice as possible for these to be organised. Art. 6 HOLIDAY PERIOD Normal rental periods are from Saturday evening to Saturday morning. Check-in at 04.00 p.m. check-out at 10.00 a m. Art. 7 BEHAVIOUR The person signing the booking form is responsible for the correct and decent behaviour of his party; this person must ensure that his party behave in a civilise manner. Should this point not be fulfilled according to civilised standards, the owner may ask the person and his party to leave the property without compensation.

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